Privacy Policy

PRIVACY POLICY

Last updated: [2026]

ColdHold ("we," "us," or "our") operates coldholdco.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

Information you provide directly:

— Name, email address, shipping address, and billing address when you place an order — Payment information (processed securely through our payment provider — we do not store your card details) — Messages and information you send us via email or contact forms

Information collected automatically:

— Browser type, device type, and operating system — Pages visited, time spent on pages, and referring URLs — IP address and general geographic location — Cookies and similar tracking technologies

How We Use Your Information

— To process and fulfill your orders — To send you order confirmations, shipping updates, and tracking information — To respond to your questions and customer service requests — To improve our website and product offering — To send you marketing communications (only if you have opted in)

Sharing Your Information

We do not sell your personal information. We share your data only with:

— Payment processors to handle your transactions securely — Shipping carriers to deliver your order — Analytics and marketing platforms to help us understand and reach our audience (e.g., Meta/Facebook, Google Analytics)

All third-party service providers are required to protect your information and may only use it for the specific services they provide to us.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and help us understand how visitors use our site. You can disable cookies in your browser settings, though some features of the site may not function correctly without them.

Meta Pixel and Advertising

We use the Meta Pixel on our website to measure the effectiveness of our Facebook and Instagram advertising and to show you relevant ads. This means Meta may receive information about your visit to our site. You can opt out of interest-based advertising through your Facebook ad settings or at aboutads.info.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at info@coldholdco.com.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our site after any changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Email us at info@coldholdco.com.